Joshua E. Freedman

josh@freedmansystems.com | Los Angeles, CA
freedmansystems.com | linkedin.com/in/joshuafreedman-builds | gradfax.com
Summary

Translates business problems into working technology. Leads with discovery to find the real problem, ships proof of concepts before full builds, and measures adoption after launch. 50+ applications across real estate, manufacturing, medical, and professional services.

Skills
Customer-facingtechnical discovery, requirements gathering, solution design, product demos, proof-of-concept builds, translating complex tech for non-technical buyers EngineeringTypeScript, JavaScript, Python, SQL, Next.js, React, Node.js, FastAPI, Docker, REST API design AI / AutomationOpenAI and Claude APIs, voice AI (STT/TTS), embeddings and vector search, agent design, workflow automation DatabasesPostgreSQL, Supabase, SQLite
Experience
Talkdesk · Los Angeles, CAJun 2026 - Present
Associate Solutions Engineer
  • Pre-sales engineering for Talkdesk's cloud contact center platform: technical discovery, solution design, and product demos for enterprise buyers.
Freedman Systems · Los Angeles, CAMar 2025 - Present
Founder and Principal Engineer
  • Run a client-facing AI and automation studio: every engagement starts with a discovery intake to understand client goals, pain points and priorities, then solution design, demo to the decision-maker, and production deployment.
  • Shipped websites, automation systems, and AI contact agents for clients across real estate, manufacturing, medical, and professional services. Built a catalog across 15 business functions so there's a match for almost any operational problem a buyer raises.
  • Maintain a 20-service production stack spanning AI agents (Claude, GPT), n8n automation pipelines, client dashboards, and data systems. Solo-built, agentically monitored.
FST Property Group · Los Angeles, CAAug 2025 - May 2026
Solutions Engineer / Sole Technical Lead
  • Ran the discovery to find their inbound contact gap (seller leads calling after hours with no follow-up) and built an AI agent (Claude, GPT-4o-mini) that handles inbound conversations autonomously and routes hot prospects to human reps.
  • Designed the data layer behind it: consolidated 4.9M property records across three states, surfacing roughly 1M targetable leads.
  • Built and deployed the full operational platform: 70-route Next.js dashboard, buyer management system, team briefings, and automated reporting. The team runs their entire business from it.
GradFax · Los Angeles, CAFeb 2026 - Present
Founder and Full-Stack Engineer
  • Built and shipped a free college search and planning platform covering 6,000+ US institutions: NLP search, transfer planner, scholarship matching, application tracker, premium reports, iOS and Android apps on the App Store. Sole engineer, live at gradfax.com.
  • Built the team's full operating system as a single login: 6 role-specific dashboards, outreach manager, mass outreach blaster, 133 communities tracked across 10 platforms, AI-drafted content pipeline, and team scheduling. One login runs the whole company.
Selected Projects

Trend-Intelligence Platform (manufacturing client): tells the client what to make next by scoring trending products across multiple sources on virality and margin; delivered as weekly decision reports. Node.js, Claude, SQLite.

Voice AI Personal Assistant: real-time assistant (speech-to-text, LLM, text-to-speech) with full-text and semantic memory; shipped as an iOS app and PWA, now extended to a Mac-native voice OS with 30+ system actions.

Education

University of California, Santa Cruz | B.A. Psychology, with honors

Updated July 2026 · freedmanautomations.com